'If you define customer satisfaction, it’s what you do for a customer relative to the expectations they have. I think boss satisfaction is very similar. It’s how satisfied they are relative to the expectations. Micro-management could mean the boss may have a feeling that you haven’t aligned on the bigger expectations. So try to get alignment on objectives and goals. Set them at a reasonable level and then, on a daily basis, work to exceed them.'

Since a boss can’t micromanage everyone on their team, if you deliver, then the natural reaction of amicro-manager is to withdraw. 'They just don’t have enough time in the day', says Huston. But do not be passive-aggressive or go over the boss' head. That usually does not go down well, finds Huston.

For full article go to:
The Wall Street Journal